Butter Dish Update
New and Updated Butter Dish now in Stock
We have made a few exciting improvements to the Butter Dish which we thought you should know about.
You will find on the new version that the external appearance is still the same as before, although we have added slightly larger/thicker protective pads to the feet.
Internally, we have designed a new heatsink which has curved fins giving a greater surface area for heat exchange, which makes the unit more efficient. This will also reduce the dust build-up but it is still essential that the heatsink is blown through on a regular basis to remove dust build up. We have used a different fan which is more hard wearing and has a longer life as well as being quieter.
The most significant improvement has been in the software that controls the butter dish. This has been totally re-written to give a more accurate temperature range and a softer switching action to the Thermoelectric Cooler (TEC). This softer switching action puts less strain on the TEC increasing its life.
71 Comments
Joyce eslker
We want to buy this in 120v for the us. Is it available?
Richard Lynn
I’m looking for one in Canada. Can you let us know if you have a 120v version?
Annie Alfille
Dear Mr Lynn – The UK version would be compatible with the Canadian power supply, but, unfortunately, we are unable to send to Canada or the USA at present. When we have more news on a distributor, we will be in contact. Apologies for the inconvenience. Annie
Debra Soukup
Honestly – this IS the best thing since sliced bread. If you could get some to the U.S., I really (no, seriously) would buy ten (10) of them – they are THAT good. Please …..Debra
Annie Alfille
Dear Debra
Dear Debra
Thank you for your messages.
Unfortunately, we have stopped doing the butter dish, at the present time. The cost to have them manufactured has escalated making it unviable to carry on at present.
If anything changes, we will let you know.
Kind regards
Annie
Patricia Sheed
Patricia
I am so disappointed that these butter dishes are no longer available. I have been using them for at least 10 years. I have recommended them to lots of friends. I originally purchased them direct fro Alfille innovations. Please keep me informed if and when the become available in the future. How will I spread my butter on my toast on winter mornings? Look forward to hearing that supply’s are available again soon.
?
Annie Alfille
Hi Patricia
Thank you for your email. At present, it is not looking like we will continue with the butter dishes, but if anything changes, I will let you know!
Kind regards
Annie
Heather Handzlik
This is sad news. I really love my butter dish! I bought one for my parents as well. My 2nd one has stopped working but I still keep butter in it. Wish I could order a new one!
Annie Alfille
Hi Heather
Thank you for your email. If anything changes this end regarding the butter dish, I will let you know.
Kind regards
Annie
Debra Soukup
yeah, I had hoarded two and now am so glad since the one I was using just went out after about 2 yrs. But I really would buy ten (10) right now if they had them-
Ann Maunder
Have just spent around two hours looking for outlets who sell your butter dish. I bought one a long time ago and I loved it. I still use it to keep my butter in out of habit.
Sorry to hear it is not being produced now, I don’t think there is anything like it from my searches.
I can’t remember the year I bought it but it was from Debenhams in Belfast.
If anything ever changes and I am still around, I will be one of your first customers.
Annie Alfille
Hi – thank you for your email. If we start producing the butter dishes again, I will let you know.
Kind regards Annie
Annie Alfille
Hi Ann
Thank you, will certainly let you know if we are able to continue with the butter dish.
Kind regards
Annie
Paul
May I ask, how much were you selling them for? Paul, New Zealand.
Annie Alfille
Hi Paul – please contact the distributor in New Zealand for their prices.
Arctic Innovations Limited
Unit 7a
100 Fitzgerald Avenue
Christchurch
New Zealand
PO Box 8740
Riccarton
Christchurch
0508 272842
sales@arcticinnovation.co.nz
Kind regards
Annie
Jeannette Ralph
I love my one. There are so many people who want to buy one so even if they have to pay more they will buy. Please bring them back.
Mrs Jeannette Ralph de Ridder
Annie Alfille
Hi Jeannette – Thank you for your message, will let you know if anything changes.
Kind regards
Annie
Harry Ferris
I purchased the cow patterned butter dish for my wife, she had been looking for a more traditional dish that she would like for ages. To be honest I never knew such a butter dish as the Alfille existed until just by chance it came through as a newspaper article when doing a search. She is so pleased with the way it looks, and even more pleased with how it works. Brilliant product.
Annie Alfille
Dear Mr Ferris
Thank you for taking the time to contact us.
We are delighted to hear that you and your wife are pleased with the butter dish.
Kind regards
Annie
Leonard schultz
I bought this for Christmas and find it very quality
Annie Alfille
Thank you for your comment, very glad to hear you are pleased with your butter dish.
Glenene Bennett
Do you still have these butter dishes available please? I have only just found out about them and my mother is desperate to have one and I could be tempted too!
Annie Alfille
Hi Glenene
Thank you for your email. We have stopped doing the butter dishes for the present time due to the increase in manufacturing costs, making the dish unviable. If anything changes, we will let you know.
Kind regards
Annie
Adam Hayes
Do you have any idea when they will be back in stock? Would really love one of these
Annie Alfille
Dear Mr Hayes
Thank you for your comment. The cost to have the butter dishes made has increased significantly to make it unviable. If anything changes, we will be in contact and let you know.
Kind regards
Annie
MARION RUBENS
I PURCHASED ONE OF THESE BUTTER DISHES A FEW MONTHS AGO AND IT LOOKS LIKE I GOT IT JUST IN TIME. IT’S WONDERFUL! I HOPE THAT THEY CAN BE PRODUCED AGAIN IN THE FUTURE. I ALSO WONDERED WHY THEY WERE NOT MORE ADVERTISED BECAUSE I’M SURE THAT IT WOULD HAVE BEEN A GOOD SELLER.
Annie Alfille
Dear Marion – thank you for your email. Manufacturing costs have risen to make the dish unviable at present. We hope to produce again in the future, I will let you know if this happens.
Kind regards
Annie
tony la chase
Waiting patiently for the butter dish. PLEASE
Annie Alfille
Hi Tony, thank you for your contact. I will let you know if we do carry on with the butter dish in the future. Kind regards Annie
mick
Hi, I see the dishes are all out of stock, do you know when new stock will be available?
Annie Alfille
Hi Mick – thank you for your enquiry. At present, we are not reordering the butter dish as the price has escalated making it unviable. If anything changes, I will let you know. Apologies for the inconvenience and thank you for your interest.
Kind regards
Annie
Alexi
I’d buy one too. I was just looking for it as summer is on it’s way.
Annie Alfille
Hi Alexi
We out of stock and at present, we are not looking to replace due to price hike in raw materials. If anything changes, we will let you know.
Kind regards
Annie
Cushla Farac
Hi Team
I am in New Zealand and as our fridges no longer come with inbuilt butter conditioners, and my old old fridge has finally given up the ghost ( i only kept it and put up with the leaking because the butter conditioner worked) I am desperately looking for a conditioner to keep the butter warm in our South Island Winter Climate. When will the items be back in stock?
Annie Alfille
Dear Cushla
Thank you for your email.
We are out of stock in the UK but we have a distributor in New Zealand with stock, details below:
Arctic Innovations Limited
Unit 7a
100 Fitgerald Avenue
Christchurch
New Zealand
PO Box 8740
Riccarton
Christchurch
0508 272842
sales@arcticinnovation.co.nz
Best Regards
Annie
Steve Johnson
For those in NZ, Arctic Innovations trade as liny263 on Trade Me.
Great butter dish BTW! Real shame they’re not available in the UK as I was about to buy one for my father.
tony la chase
any hope?
Richard Heap
We purchased one of the butter dishes shortly after moving house to one which gas an oil AGA in the kitchen.
The kitchen is thus always nice and warm so that the butter is always almost liquid. The dish solved the problem – at least it did until a few weeks ago when the fan periodically stops working and we wake to melted butter in the morning. We like to buy a new one, especially as the both the fan and the heat sink have apparently been improved. I don’t suppose our old one can be repaired, and new ones are unavailable.
Disappointing as we thought we’d got this problem cracked.
Annie Alfille
Dear Mr Heap
Thank you for your email.
Could you kindly give me an address or if you have it, an invoice number so I can find you on our system. Please email me back on: info@alfille.co.uk.
Can I ask you to try the following bit of maintenance advise:
Essential Maintenance.
Butter very soft even on a low/cold temperature setting?
After a period of time dust may build up around the heatsink which is situated internally under the fan area.
As the fan is continually drawing in air, it is also bringing in dust particles. This could affect the thermostatic effectiveness and the dish may warm up enough to make the butter very soft even at the coolest setting. To simply remedy this, switch off and unplug the main unit. On either side of the unit are two vents. By blowing down the vents you will notice dust will blow out of the fan area, do this a couple of times and then we suggest using a vacuum with the brush attachment to gently brush over the fan area.
This procedure should be carried out at least every 3 months to ensure optimum performance, reduce power consumption and prevent the unit being overworked.
Is the green light on the unit, illuminated all the time or flashing?
Best Regards
Annie
Shari Malcomb
I keep checking back here periodically to see if, by some miracle, these were back in production. Alas, I’m not having any luck! I have two of these butter dishes; one I’m using (and trying to repair) and one still in the box.
Is there any way we’d be able to purchase a new fan? That seems to be the only issue with the one that’s overheating. If I can’t purchase from you, can you point me in the direction of a supplier?
Annie Alfille
Dear Shari
Thank you for your message. I cannot locate you on our records, could you kindly come back to me on info@alfille.co.uk with an address, or if you have it, an invoice number and we will go from there.
Kind regards
Annie
Shari Malcomb
I purchase my 2 two Butter Wizards from a gift shop in San Angelo, Texas. I’ve kept the one with the bad motor, in hopes of finding someone who can repair it and now the other one is starting to have problems with the 2 small pins on the bottom of the unit. One is loose and not making proper contact with the base. I really wish someone would pick up the patent and find a manufacturer who could bring this back into production! I have at least 4 ready customers just in my family!!
Annie Alfille
Hi Shari
Thank you for your email.
The butter dishes you have are the first designs we started with about 12 years ago. We have changed the design over the years so they do not sit on a recharging base, no batteries, they plug straight into mains power. There is a temperature control dial on the bottom of the unit and updated fans and circuit board.
Unfortunately, we do not carry any spares for that version, as the pins can be pulled out and replaced. We are not producing the dishes at the moment due to the escalation in cost for raw materials and manufacturing, but if anything changes, I will let you know.
Best Regards
Annie
David Leonard
We came across one of these butter dishes when visiting our son in France. Brilliant idea!!
When are they going back into production? I am sure they will sell well, judging by other comments, especially with advertising – we knew nothing about them until we saw one, and other people and even Kitchen Shops thought they were a great idea.
Annie Alfille
Dear Mr Leonard
Thank you for your contact. We have been selling the butter dish for about 12 years, we were in John Lewis, Debenhams, Lakeland and then selling through our website and Amazon. Costs of manufacture have increased enough to make it unviable at present. Hopefully we will continue again at some stage. I will let you know if we do.
Kind regards
Annie
Bill Rawcliffe
Hi Annie,
Our second Butter Wizard has just ‘passed away’ and we are so sad to discover, on visiting your website, that it is no longer available. Keep a note of our email address in case you ever find it possible to supply them again:
Annie Alfille
Dear Bill
Thank you for contacting us. We will keep a note of your details and let you know if we continue with the butter dish at a later stage.
Kind regards
Annie
Roger morris
Hi, I have two of your amazing butter dishes.My sister lives in Spain and is always complaining about the butter , it is either completely runny or if it is in the fridge like a rock.I gave her one of mine and she is amazed by it and so are all her many ex pat friends,a couple of them run restaurants and they said why are you not making them anymore? You could sell them all over the continent!! I cannot understand why you have not changed your manufacturers. Sell me a hundred when they are up and running and I guarantee you they would all be sold on line within a couple of weeks. I hope you reply .
Annie Alfille
Dear Mr Morris
Thank you for your email.The cost of raw materials for the butter dish has increased dramatically which made it unviable to carry on. We are looking at alternatives, and will let you know if anything changes.
Kind regards
Annie
Annie Alfille
Hi Mr Rawcliffe
I replied through your email address.
Kind regards
Annie
janet hines
Hi, I’m hoping you can give me a bit of advice. I’ve had my dish for 2 or 3 years now and love it. But it seems to have a problem. The fan has stopped and green light is flashing and the power lead plug seems to be making a beeping noise. I have just ordered a new power lead, will this cure the problem or is it something else?
Annie Alfille
Hi Janet
Thank you for your email. I couldn’t find your order, was it ordered through a different name? A new charge plug will be sent out to you today, but can you also try the following bit of maintenance advice:
Essential Maintenance.
Butter very soft even on a low/cold temperature setting?
After a period of time dust may build up around the heatsink which is
situated internally under the fan area.
As the fan is continually drawing in air, it is also bringing in dust
particles. This could affect the thermostatic effectiveness and the dish
may warm up enough to make the butter very soft even at the coolest
setting. To simply remedy this, switch off and unplug the main unit. On
either side of the unit are two vents. By blowing down the vents you
will notice dust will blow out of the fan area, do this a couple of times
and then we suggest using a vacuum with the brush attachment to
gently brush over the fan area.
This procedure should be carried out at least every 3 months to ensure
optimum performance, reduce power consumption and prevent the unit
being overworked.
Failure to carry out this regular maintenance will damage the
Butter Dish and invalidate the warranty.
Flashing Green Light on unit
If you find the green light on the front of the unit flashing, this could
be due to the unit becoming too warm. The unit will automatically shut
down and the green light will flash as a warning. Unplug the unit and
leave it to cool down. We recommend that you follow the instructions
on ‘Essential Maintenance’ Butter very soft even on a low/cold
temperature setting. Once the unit has cooled down, plug back in and
if the issue has been rectified, the dish will operate as normal and the
green light will be constantly illuminated. If the problem persists then
unplug the butter dish, do not use and contact Alfille Innovations Ltd.
Kind regards
Annie
David hunt
MY butter dish is several years old, and is treated as a valued member of the famly, But sadly, that member has died. Can I buy I replacement ?
David Hunt
464 Monastery Av.
Philadelphia, PA 19128, USA
Annie Alfille
Dear Mr Hunt
Thank you for your email.
Unfortunately we are no longer manufacturing or selling the butter dish.
If anything changes, I will let you know.
Kind regards
Annie
Dee
Please let me know also. I wanted one for a gift.
Sunrisebeaches862@gmail.com
Annie Alfille
Hi Dee – will let you know if the butter dishes come back on the market.
Kind regards
Annie
j
I opened mine up and cleaned the fan – works again fine!
Annie Alfille
Hi Johnnie, very glad to hear your dish is working ok now.
We also recommend the following bit of maintenance advice:
Essential Maintenance.
Butter very soft even on a low/cold temperature setting?
After a period of time dust may build up around the heatsink which is
situated internally under the fan area.
As the fan is continually drawing in air, it is also bringing in dust
particles. This could affect the thermostatic effectiveness and the dish
may warm up enough to make the butter very soft even at the coolest
setting. To simply remedy this, switch off and unplug the main unit. On
either side of the unit are two vents. By blowing down the vents you
will notice dust will blow out of the fan area, do this a couple of times
and then we suggest using a vacuum with the brush attachment to
gently brush over the fan area.
This procedure should be carried out at least every 3 months to ensure
optimum performance, reduce power consumption and prevent the unit
being overworked.
Failure to carry out this regular maintenance will damage the
Butter Dish and invalidate the warranty.
Flashing Green Light on unit
If you find the green light on the front of the unit flashing, this could
be due to the unit becoming too warm. The unit will automatically shut
down and the green light will flash as a warning. Unplug the unit and
leave it to cool down. We recommend that you follow the instructions
on ‘Essential Maintenance’ Butter very soft even on a low/cold
temperature setting. Once the unit has cooled down, plug back in and
if the issue has been rectified, the dish will operate as normal and the
green light will be constantly illuminated. If the problem persists then
unplug the butter dish, do not use and contact Alfille Innovations Ltd.
Kind regards Annie
Craig Sams
Let me know, too
You can price this item at £89 and still sell it
It’s a shame not to have it at all
…if you own the IP why not sell that?
Annie Alfille
Apologies for not getting back to you before now. If anything changes in any direction, I will let you know.
Kind regards Annie
Betty taylor
I have the butter dish bought from you and the unit heats but the butter remains hard can you tell me what can be done to remedy this. My email is bettytaylor098@aol.com. My address is Hammer House Farm Smithy Lane Norton Bridge stone ST15 0NS if you need to look up the records, my name is Betty taylor.
Annie Alfille
Hi Betty – I have replied to your email directly to your email address.
Kind regards Annie
Amanda George
Hi
I have the same problem my unit heats up but my butter stays hard, I would be grateful for any advice
Annie Alfille
Hi – I have emailed you directly.
Kind regards
Annie
Paul Robinson
hi, i need to replace the batteries in my butter dish Al-but-001 but i took them out and misplaced them, what is the spec please? (nicad? lithium? etc, mAh rating?)
thanks
Annie Alfille
Hi Paul
Thank you for your email.
The rechargeable batteries are NiMH 2300 mAh Battery 1.2 Volt.
Kind regards
Annie
Christophe de Aristizabal
Hi Annie
I have one of your butter dishes and love it. Several friends want one, and I understand you don’t make them anymore.
I’m curious though. If you have the time can you let us know how and why costs rose? And to what extent? I’m sure some would pay more for the dish. Is it an issue in China?
Chris
Annie Alfille
Dear Christophe – Thank you for your message. We have the units made in China and recently labour cost have gone up by 15% and raw materials rose significantly by 30% and still continue to rise. It is making the dish unviable at present without putting the cost up respectively. We have a very loyal band of customers who have said they would be prepared to pay more, but we have to look at the overall position of what people are prepared to pay and judge it accordingly. For the time being we have stopped manufacturing but we are still hopeful that at some stage we will continue.
Kind regards
Annie
Carol Kosy
Darn it…..I’ve been looking for the perfect butter dish FOREVER. I finally found it and its no longer made 🙁 Off to beat my head against a wall :'(
Annie Alfille
Hi Carol – if anything changes, I will let you know.
Kind regards Annie
Philip Leatham
Please please satert selling this product again. It’s brilliant.